Overview
Arden University is an aspirational, multi-award-winning university expanding across disciplines, partnerships, and locations. This role is mainly remote with occasional travel to campuses and a non-contractual model for working arrangements described in the employment contract.
Salary: £50,000 - £59,000 per annum • Employment type: Permanent • Hours per week: 37
Responsibilities
* Manage and inspire a team of Registry-based SITS Systems Officers, System Analysts, and Business Analysts involved in the ongoing development of the University’s Student Information System (SITS).
* Support and implement the strategic management of the SITS Student Record System (SRS), including environment management and systems administration.
* Collaborate with the SITS Development Team to provide technical leadership for deploying upgrades, software updates, and releases.
* Work with the Test Manager to ensure upgrades and updates are tested, assessed for impact, and implemented effectively.
* Lead on developing solutions and process changes in SITS and linked systems, using technical skills, best practices, and business analyst techniques, including curriculum model changes.
* Partner with operational teams to identify and deliver solutions, process improvements, and system enhancements within SITS and related systems, including curriculum model developments.
* Maintain oversight of SITS usage across functional areas and prioritise, schedule, and deliver developments and improvements.
* Stay up to date with SITS developments, pending updates, and sector best practice to assess impacts on operations.
* Ensure operational systems documentation is produced and maintained and oversee timely user training and guidance materials.
* Provide expert-level SITS knowledge to troubleshoot issues and deliver responsive user support.
* Take accountability for effective environment management of the SRS.
Qualifications
Essential requirements:
* In-depth experience with Tribal SITS, including SRL Syntax, Tasking, and Vistas for SITS/e:Vision development.
* Technical knowledge of HTML5, CSS, JavaScript, jQuery, JSON/XML, and Bootstrap.
* Experience in Higher Education and understanding of the full Student Lifecycle.
* Familiarity with Agile or similar methodologies.
* Advanced project and change management expertise.
* Proven leadership and line management capability, including coaching, motivation, and staff development.
* Excellent teamwork, communication, presentation, and interpersonal skills.
* Strong delegation and organisational skills, with ability to manage multiple priorities under pressure.
* Commitment to knowledge-sharing, continuous learning, and proactive problem-solving.
* Ability to understand and support bespoke applications and resolve complex technical issues.
* Experience producing technical documentation, training materials, and user guides.
Why Arden
At Arden, you will be part of a passionate team committed to removing barriers to learning and making education more accessible. We reward our people with excellent benefits and support students’ journeys to be the best they can be.
Benefits
* 30 days holiday + bank holidays on top, and Christmas closure
* Generous Aviva pension plan, company contributions from 7%
* SimplyHealth plan option
* Private Medical Insurance coverage (applies to certain roles)
* Access to Perkbox benefits
* Study Arden courses for free, with a discount for family and friends
* Other excellent benefits
* Golden Ticket to gift Arden education
Our Values
Stand out, Progressive, Accessible, Resourceful, Kindness. If these reflect you and you are excited to drive growth in a growing business, we want to hear from you.
Closing Date
Sunday 12th October
Equity, Diversity & Inclusion
Arden is proud to be a Disability Confident Employer. You may be guaranteed an interview if you meet the essential criteria for the role under the Disability Equality Act 2010. You can indicate this on the application form. We are an Equal Opportunity Employer and welcome applications from all groups.
Sponsorship statement: Some roles may not meet Skilled Worker visa points requirements; however, we welcome applications from candidates who may be eligible for a visa through alternative routes.
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