Resource Planner - Littlecombe Depot - DursleyReference: REQ0180Description: In April 2020, Stroud District Council internalised its Repair Service, Property Care is looking for someone to work within a fast moving and friendly office.You will be responsible for taking phone calls from customers, diagnosing and scheduling repairs to the Council’s homes and liaising with operatives, contractors and tenants and other administrative tasks.You will need to be able to communicate effectively with a variety of people and will need to remain calm when dealing with a stressful situation or challenging customers. You will have had administrative and scheduling experience and be used to working with computers, particularly in relation to data inputting. You should have excellent verbal and written communication skills and be able to cope under pressure. This role requires enthusiasm, energy and a team player.For an informal discussion on the position, please contact Helen Coughlan, Business Support Manager 01453 766321In exchange for your expertise, experience and enthusiasmwe provide a range of staff benefits please click here for more information :https://www.stroud.gov.uk/jobs-and-careers/benefits-of-working-for-usIt is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies.Stroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural PlaceRegion: Location: Littlecombe Depot - DursleySalary: GBP27,711 per annumPackage: -Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our websiteContractual hours: 37Basis: Permanent