Band 3 Receptionist/Administrator – Longbridge CMHT
The closing date is 14 June 2026.
An exciting opportunity exists for a full-time Receptionist/Administrator to work within the Longbridge Community Mental Health Team.
Main duties of the job
The post holder will undertake a wide range of reception and administrative duties. These will include the monitoring, recording and booking of appointments and managing a busy telephone line, the receiving of all incoming mail and ensuring action is taken appropriately, processing clinical letters and other correspondence.
You will work in conjunction with other team members, ensuring administrative support is available to all members of the Hub. This will include liaison with multi-disciplinary team members, other health professionals, GP's, social workers, service users, and other appropriate agencies.
It is essential that applicants are able to work on their own initiative, demonstrate effective organisational and administrative skills.
Qualifications
* NVQ Level II in Business Administration or equivalent or working towards
* GCSE English or equivalent
* RSA II Typing
Experience
* Experience in dealing with a range of disciplines in healthcare and sensitive situations
* Experience in a customer focussed healthcare environment
* Experience of working in a healthcare client faced organisation
Skills
* Up-to-date working knowledge of all Microsoft packages
* Experience of working in a healthcare setting
* Working knowledge of RiO
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer
Birmingham and Solihull Mental Health NHS Foundation Trust
Salary
£25,760 to £27,476 a year pro rata
Employment Information
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK).
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