Join Our Dynamic Healthcare Team as a Patient Administrator!
Are you passionate about delivering exceptional patient care in a vibrant healthcare setting? We are seeking a dedicated and friendly Patient Administrator / Receptionist to join our team at a leading private diagnostic clinic in Chertsey. Our mission is to provide fast, easy access to best-in-class diagnostics and wellness services, ensuring our patients feel valued and well cared for.
Key Responsibilities
* Front Desk Duties:
o Greet patients and visitors warmly and professionally.
o Manage patient check‑in and check‑out processes seamlessly.
* Appointment Management:
o Schedule and confirm appointments through phone, email, and booking systems.
o Coordinate with clinicians and technicians to ensure smooth scheduling.
* Patient Administration:
o Maintain accurate patient records following GDPR and clinic policies.
o Process referrals and liaise with consultants and external providers.
* Communication:
o Handle incoming calls and emails promptly and with professionalism.
o Provide clear information regarding services, procedures, and pricing.
* Payments & Billing:
o Process payments and issue receipts efficiently.
o Assist with insurance documentation and pre‑authorisations.
* General Office Support:
o Keep the reception area tidy and welcoming.
o Support the team with various administrative tasks.
Skills & Experience Required
* Previous experience in a healthcare or private clinic setting (desirable).
* Strong administrative and organisational skills.
* Excellent communication and interpersonal abilities.
* Proficiency in MS Office and clinic management systems.
* Ability to work under pressure while maintaining confidentiality.
Personal Attributes
* Professional, approachable, and patient‑focused.
* High attention to detail and accuracy.
* A team player with a proactive attitude.
Working Hours
Monday to Friday, 8:30 AM to 4:30 PM
Salary & Benefits
* Competitive hourly rate starting from £12.50 (dependent on experience).
* Weekly pay.
* Pension scheme.
* Opportunities for training and career development.
Why Join Us?
By becoming part of our team, you will not only contribute to a leading healthcare organisation but also grow in a supportive environment dedicated to employee well‑being. Embrace the chance to make a difference in patients' lives while enjoying a fulfilling career!
Ready to Make an Impact?
If you're excited to be part of a team that prioritises patient experience and offers a dynamic work environment, we'd love to hear from you! Don't miss this opportunity to elevate your career in healthcare. Apply today and help us keep our patients well!
We are an equal opportunities employer who respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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