Join Compass Community as an Education Business Support Officer
Do you have a passion for education and strong organisational skills? Compass Community is looking for a School Operations Officer to ensure the smooth running of our school’s non‑teaching operations. This pivotal role bridges office staff and senior leadership, making a real difference to staff, pupils, and families.
Responsibilities
* Oversee the day‑to‑day operations of the school office, ensuring a welcoming and efficient front‑of‑house service.
* Manage school systems and databases, including pupil records, attendance, and safeguarding.
* Provide comprehensive administrative support to the Headteacher and the wider school team.
* Coordinate maintenance, health and safety checks, and resource orders.
* Support statutory data submissions and compliance processes.
* Act as the first point of contact for parents and carers, ensuring timely and professional communication.
* Organise school meetings and events, including agendas and minute‑taking.
* Support with HR administration, admissions, and financial compliance.
Qualifications & Experience
* Strong administrative experience, ideally in education, social care, or a regulatory setting.
* Excellent working knowledge of Microsoft Office (Excel, Word, Outlook, Teams).
* Familiarity with compliance processes, audits or data reporting (desirable).
Key Skills & Attributes
* Highly organised, with outstanding attention to detail and the ability to manage multiple priorities.
* Clear communicator, both written and verbal.
* Discreet, professional and committed to confidentiality.
* Motivated by supporting others and improving systems.
* Collaboration skills and resilience in a busy environment.
* Child‑centred outlook aligned with Compass’ REACH ethos.
Behavioural & Cultural Fit
* Resilience and ability to work under pressure in a busy school environment.
* Collaborative approach, working well with teaching staff, parents, and external partners.
* Child‑centred outlook aligned with Compass’ REACH ethos.
Success Metrics
* Headteachers feel well‑supported and able to focus on leadership priorities.
* Administrative systems and trackers are accurate, timely and accessible.
* Compliance data is proactively monitored and shared to support readiness and governance.
* Operational teams experience smooth and efficient administrative coordination.
* Staff and pupils feel supported by smooth operations, enabling better teaching and learning.
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