About the Role
Deputy Manager to join our team in Exmouth. The Deputy Manager will work as part of a team that provides holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. They will work closely with and deputise for the Service Manager to ensure effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day‑to‑day operational delivery. They will provide effective line management for delegated front‑line staff of the services, including recruitment, induction, supervision, appraisal and performance management.
Responsibilities
* Implement, evaluate and contribute towards the development of local/service‑specific procedures and good practice in all areas of service management.
* Undertake regular audits of various aspects of the service including CDPSoft records, Universal Housing records, client files, medication paperwork and Health & Safety records; take any necessary action and report any issues or concerns to the Service Manager.
* Plan, coordinate and lead the induction of all line‑managed staff; ensure that ongoing training needs are identified, reviewed and implemented and assist in the induction of any other staff team member, as required.
* Allocate client caseloads to Mental Health Support Workers fairly and consistently; and, in the absence of a Mental Health Support Worker, ensure client caseloads are appropriately reallocated and covered.
* Be responsible for the day‑to‑day operations of the services while ensuring effective administration and communication systems are maintained and adhered to.
* Be on-call on a rolling rota: once every 10‑14 days; weekday on‑calls are from 20:00–08:00 and weekend/public‑holiday on‑calls are 08:00–08:00.
Qualifications
* NVQ Level 5 in Health & Social Care or similar, or a willingness to work towards it.
* Excellent leadership skills; ability to motivate, encourage and empower others.
* Proven experience managing a team of people, including recruitment, induction, probationary reviews, supervision and appraisals.
* Ability to build trusting, professional relationships and a high level of resilience.
* Asset‑based approach to empowering people to develop their skills, strengths and talents.
* Good knowledge and working experience of supporting individuals with complex mental health and adults at risk.
* Understanding or willingness to learn about community resources and organisations that can help clients.
Benefits
* 26 days annual leave, rising to 31 days.
* An extra day off on your birthday.
* High Street discount scheme.
* Pension with life assurance.
* Discounted private medical insurance.
* Loans available for financial emergencies.
* Occupational Sick Pay.
* Full induction package and training relevant to the role.
* Long‑service awards from 2.5 years.
* Support to learn and develop your career.
Equal Employment Opportunity
Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications without concern of bias or discrimination.
#J-18808-Ljbffr