This role offers an excellent opportunity to work within the Motor Litigation Team assisting a team of File Handlers dealing with delegated and non-delegated motor litigated cases. In this role you may also be required to assist the team in activities which enhance and develop Keoghs profile. Key Accountabilities In accordance with the strategy set by a lead file handler, the assistant will progress each file from the receipt of papers from the Insurer to claims resolution dealing with aspects of quantum and liability to include drafting, filing and serving of court documents. As well as assisting the team of file handlers, the assistant will also handle a small caseload comprising of OICP, MOJ Stage 3, Stayed cases and Infant Approval cases. The assistant file handler may also undertake additional tasks set by a lead file handler as a development opportunity in order to enhance their own skill set, experience and knowledge. Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool Office. Experience, Skills and Qualifications Motor MOJ / Personal Injury experience is essential Good advocacy skills Positive, confident and enthusiastic Excellent listening, verbal and written communication skills Excellent client care skills Ability to prioritise work, keep to deadlines and work under pressure High level of analytical skills Ability to win the trust and confidence of others Ability to make decisions Ability to anticipate problems and identify solutions Ability to maintain concentration and pay attention to detail Driven to achieve Excellent IT Skills including a good knowledge of excel Good typing skills is an advantage but not absolutely necessary Excellent research skills A strong knowledge of relevant insurance principles Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service – after 1 years’ service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets *after successfully completing probation