Business Systems Manager
Coventry (Hybrid)
About the Business
Robert Half are thrilled to be working with a client who are a fast-paced and innovative manufacturer operating at the forefront of their industry. The team is ambitious, collaborative, and motivated by progress whether that's through innovation, building a trusted brand, or creating a workplace people are proud to be part of.
The Role
As Business Systems Manager, you will play a pivotal role in the ongoing development, optimisation, and governance of the Microsoft Dynamics 365 Business Central platform. Already implemented across the organisation, Business Central underpins the financial, manufacturing, and sales operations. You'll work closely with stakeholders across all departments, combining hands-on system configuration with business process analysis, ensuring the platform evolves in line with operational needs and long-term strategy.
Key Responsibilities
* Act as the subject matter expert for Dynamics 365 Business Central, delivering configuration, workflow automation, and system enhancements.
* Partner with stakeholders to translate business needs into effective technical solutions.
* Manage system upgrades, testing cycles, and change delivery with minimal disruption.
* Provide user training, support, and clear documentation.
* Oversee and maintain integrations with other enterprise platforms.
* Support master data management and governance, ensuring accuracy and ownership.
* Contribute to the systems roadmap and wider digital transformation initiatives.
* Provide hands-on involvement throughout project lifecycles, from requirements gathering through to deployment and post-live support.
About You
* Hands-on experience with Microsoft Dynamics 365 Business Central.
* Strong understanding of core business processes and internal controls.
* Comfortable working independently across both business and technical teams.
* Experience with system upgrades, user support, and process improvement.
* Relevant Microsoft certifications are desirable.
* Familiarity with the Microsoft Power Platform or middleware tools (e.g. Zapier) would be advantageous.
Why Join Us?
* Take ownership of a business-critical systems function in a high-growth organisation.
* Work in a dynamic, collaborative environment with a flat structure.
* Play a key role in digital transformation projects that will shape the future of the business.
* Join a team that values innovation, progression, and creating a supportive culture.
Interested to hear more?