Directorate: Revenues and Welfare Pay Level: 7 £41,873 to £47,238, fully inclusive of Local Weighting Allowance Contract Type: Permanent Working Hours: 37 hours per week Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office) DBS requirement: Enhanced The closing date for applications is midnight on 29 March 2026 Interviews will be held week commencing 6 April 2026 What you’ll be doing: This is a role where your work has a direct impact on vulnerable adults accessing care and support. You’ll ensure accurate and timely financial assessments and reassessments are completed in line with the Care Act 2014 and welfare benefits legislation, including complex cases involving Disability Related Expenditure, deprivation of capital, property matters and Deferred Payment applications. You’ll lead responses to appeals, resolve disputes and ensure compliance with statutory requirements. Alongside managing a busy caseload, you’ll provide day-to-day leadership to your team, supporting development, managing performance and embedding strong customer service standards. You’ll contribute to service improvements, debt prevention activity, system changes and performance reporting, using data to strengthen efficiency and outcomes. You’ll have experience supervising staff, undertaking adult social care financial assessments and working with vulnerable adults, carers and advocates. A solid understanding of social care charging principles, billing processes and relevant legislation is essential, alongside strong communication, analytical and negotiation skills and the ability to combine accuracy with empathy. A clear commitment to safeguarding, equal opportunities, fraud prevention and data protection is required. You’ll be educated to degree level (or equivalent experience) and hold a full driving licence with access to a vehicle. If you’re ready to use your leadership and expertise to shape a vital public service and make a measurable difference, we’d welcome your application. Our Council: Our vision is to make a difference to our communities and our environment, and we would love you to join us in our mission! All our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling, prosperous, and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever, and you will join a friendly and collaborative environment where you are encouraged to thrive. We understand that everyone has different needs and circumstances. That's why we're committed to offering flexible and hybrid working arrangements that help you achieve the best work-life balance and accommodate different working patterns. We encourage and welcome applications from people of all backgrounds. We select staff on merit and foster a workforce where people are valued and represent the local communities we serve. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: 26–33 days annual leave (depending on length of service) Local Government Pension Scheme Wellbeing initiatives and active employee networks Tax-free childcare and childcare services Annual increments (subject to performance and service) Season loan ticket - to help with the cost of your rail / bus journey to and from work. Accessibility and Support: Slough Borough Council is an inclusive employer. We are committed to ensuring all applicants feel supported throughout the recruitment and interview process. If you require reasonable adjustments—such as printed interview questions or specific room layouts—please contact our Recruitment Team at Recruitment@slough.gov.uk. All information will be treated confidentially and used solely to provide the necessary support. We are also proud signatories of the Armed Forces Covenant. We welcome applications from serving personnel, reservists, veterans, and their families, and are committed to treating them fairly while recognising the skills, experience, and dedication they bring to our organisation. This information will be treated confidentially and used solely to ensure we provide appropriate support throughout the recruitment process and beyond. Right to Work and Checks: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact Recruitment@slough.gov.uk before applying. We are committed to safeguarding children, young people, and vulnerable adults. All appointments are subject to satisfactory pre-employment checks. How we recruit at Slough Borough Council Our 8 Core Skills ⭐ At Slough Borough Council, we're moving Forward Together. We believe in our people, our purpose, and our progress. We've created a unified set of core skills to help you understand what we value — and what you can expect from a career with us. How we recruit | Slough Borough Council How to Apply: Please click on the Apply button below to submit your application. We look forward to hearing from you! Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! The Council reserves the right to close the advert early should we receive a sufficient number of suitable applications. Join Slough Borough Council – Move Forward Together!