At the EICC, we bring people together and create an environment that inspires ideas that change the world. We are looking for a Corporate Sales Specialist to help drive that vision and turn opportunity into business.
This is a role for someone who enjoys building relationships, thinking commercially and working at pace. You will be the first point of contact for many of our clients, shaping their experience from initial enquiry through to a confirmed event.
What you’ll be doing
You will take ownership of incoming enquiries, engaging clients quickly and confidently to understand their needs and create tailored proposals that stand out. Alongside this, you will actively seek new opportunities, build relationships across markets and represent the EICC at key industry events.
Managing your pipeline will be central to your success. You will balance multiple enquiries, follow up consistently and work closely with colleagues across the team to ensure a smooth transition from sale to delivery.
What we’re looking for
You are commercially aware and results-driven, yet equally focused on delivering a high-quality client experience. You are organised, adaptable and comfortable managing competing priorities without compromising attention to detail.
You will bring experience in sales, strong communication and relationship-building skills, confidence in presenting ideas and influencing decisions, the ability to manage several opportunities at once, and a proactive, team-focused approach.
You will be part of a team that plays a direct role in shaping the EICC’s success and reputation. This is an opportunity to develop your career in a fast-moving, high-profile environment where your contribution has clear impact.
If you are looking for a role that combines commercial focus with client engagement, we would like to hear from you.
Primary Function
As a Corporate Sales Specialist, you help shape the Edinburgh International Conference Centre (EICC)'s reputation as a hub for business and innovation excellence. Corporate Sales Specialists focus on converting incoming enquiries into secured business by creating compelling proposals, engaging confidently with clients, and working within specified guidelines to achieve revenue targets.
Our Corporate Sales Specialists drive new business and maximise repeat opportunities through excellence and creativity.
Corporate Sales Specialists will contribute directly to the EICC’s strategic objectives and support our vision to create an environment that inspires ideas to change the world.
Key Responsibilities
Client Engagement and Enquiry Management
* Ensure every enquiry is initially contacted by phone to gather all information and establish a client relationship to provide a competitive and accurate proposal.
* Achieve a response time of 2 hours for each enquiry, with the timeframe and follow-up procedure confirmed to the client.
* Follow up with clients regarding outstanding contracts and associated administrative tasks.
Business Development and Market Growth
* Identify new accounts and markets and actively pursue these.
* Represent EICC at trade fairs, preparing and following up on appointments, and reporting ROI.
Sales Process and Conversion
* Effectively utilise available spaces while maintaining operational efficiency.
* Prepare proposals and contracts, ensuring input standards for document management are maintained.
* Utilising appropriate follow-up methods to manage the business pipeline with the aim of converting enquiries.
* Lead site inspections and presentations that reflect EICC standards, involving the Operational team as appropriate.
Systems, CRM and Data Management
* Ensure activities and traces are completed and updated daily.
* Log every enquiry received, including turndowns, detailing relevant information.
* Fully adhere to input standards and make necessary adjustments after each client interaction.
* Ensure enquiry records are updated based on information obtained during sales campaigns.
Event Handover and Internal Coordination
* Prepare comprehensive handovers for contracted events.
Reporting and Sales Performance
* Maintain accurate and up-to-date sales figures.
* Prepare updates for the Forecast and Corporate Sales Team meetings.
* Collect, collate, and maintain sales data and accounting entries.
Projects and Additional Support
* Assist with project administration and organise PR evenings and familiarisation trips.
* Perform additional tasks as required.
Personal Attributes
The ideal team member will ideally possess the following personal attributes;
* Attention to detail and strong organisational skills.
* Solid analytical, project management and change management abilities.
* Skilled at prioritising workloads and adapting to changing demands.
* Excellent communication skills coupled with negotiation ability.
* A results-driven team approach.
* Enjoys presenting to groups and public speaking.
* Decisive and confident, with the ability to make strong, well-judged decisions within a defined framework.
Key Selection Criteria
* Two years or more of experience in a sales, event executive or event logistics role.
* Excellent oral and written communication skills.
* Proven ability to deliver high levels of customer service and client management.
* Strong time management skills with the ability to meet business and client deadlines.
* Capable of multitasking and managing several projects simultaneously.
* A proactive team player willing to be flexible with their time to meet the needs of the business and clients.
* Excellent organisational and administrative skills.
The EICC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where we inspire ideas that change the world.
We welcome all applications from all suitably qualified persons.
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