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Support officer

London
Greater London Authority
Support officer
€35,000 a year
Posted: 4h ago
Offer description

About the role

The GLA is looking to recruit a Support Officer to provide a full range of high‑level administrative and secretarial support to members of the London Assembly’s Reform Group. You will be part of a small team of four people supporting the Group.


What you will do

* Drafting and coordinating casework responses.
* Coordinating diary appointments.
* Managing correspondence.
* Undertaking a range of business support tasks.
* Acting as the first key point of contact for Assembly Members both within the Greater London Authority and for constituents.


Who we are looking for

* Organised with strong communication skills and a close eye for detail.
* Ability to manage correspondence and casework support.
* Primary responsibility for diary coordination for assigned Assembly Members.
* Research skills across a range of areas to support casework responses or constituent/stakeholder meetings.
* Professional first point of contact for the Assembly Member, dealing with a wide range of internal and external people and organisations.
* Comfortable working in a fast‑paced environment and proactive approach.


Essential criteria

* Experience working directly with influential, high‑profile people in a pressured environment and dealing with confidential/sensitive issues.
* Successful track record in a similar role delivering effective administrative, diary and business support to leaders.
* Demonstrable research skills to quickly grasp information from a range of sources on a wide range of policy topics.
* Excellent verbal and written communication skills, experience of writing a range of documents for different audiences within short timescales.


Benefits

Hybrid working up to three days a week in our offices and remotely. A competitive salary paid every four weeks. 30 days annual leave, interest‑free season ticket loan, interest‑free bicycle loan, and a career average pension scheme.


Equality, diversity and inclusion

London’s diversity is its biggest asset, and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from all backgrounds. We particularly encourage applications from Black, Asian, Minority ethnic candidates and disabled candidates who are underrepresented. We support flexible working arrangements and see this role as open to job share.

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