Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada, and America, Murphy provides better engineered solutions to infrastructure sectors including transportation, natural resources, energy, and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering, Utility Connections, Murphy Plant, Murphy Process Engineering, Pipeline Testing Services, Specialist Welding Services, and Electrical Services. Murphy specializes in delivering pipelines, design, structural steel, tunneling, fabrication, bridges, and piling, and has a substantial holding of plant, equipment, and facilities. Murphy employs around 4,000 engineers, professional managers, and skilled operatives worldwide. They work as ‘One Murphy’ — directly delivering the people, plant, and expertise needed to make projects successful. Visit www.murphygroup.com or follow us on LinkedIn, Facebook, Instagram, and X: #MoretoMurphy.
The Reception/Facilities Coordinator reports directly to the Facilities Manager. This role will be split between our offices in Golborne (WA3 3UB) and Stone Cross (WA3 3JD).
The primary function of the Reception/Facilities Coordinator is to act as a local point of contact. Responsibilities include operating the central switchboard system, managing desk and meeting room bookings, directing visitors, managing mail/post room, and overseeing FM activities.
A day in the life of a Murphy Reception/Facilities Coordinator:
1. Operation of the central switchboard
2. Management of desk and meeting room bookings
3. Ensuring meeting rooms are kept presentable when not in use
4. Management of FM helpdesk function for the location
5. Management of inbound/outbound post and deliveries
6. Provision of daily and weekly status reports for the office (occupancy, call volume, helpdesk tickets, FM/Building services compliance checks, and AOB)
7. Management of local office consumables
8. Oversight of service standards from key framework providers such as cleaning, security, maintenance, and catering
9. Raising orders through procurement when required
10. Greeting and directing guests and contractors to areas of work or meeting locations
11. Controlling contractors, including booking and arranging works with the site
12. Maintaining the site FM logbook
13. Controlling safe working practices via in-house H&S team
Still interested? Does this sound like you?
* Experience working within a corporate environment
* Previous reception or hospitality experience with strong customer service and communication skills
* Ideally, exposure to Facilities Management processes
* IT skills, including Outlook, Excel, and Word
* Ability to work as part of a team with a professional, friendly, and welcoming attitude
* Pro-active, hands-on, with the ability to show initiative
* Must be able to drive between the two offices
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