Are you an experienced security officer, have led a team, or have years of security experience to progress to a higher level? Do you have excellent communication skills and have a passion for delivering customer service and managing a team? …Apply now! Ward Security is looking for an experienced Security Team Leader to become a valuable member and a leader of our team based in Birmingham. We are looking for someone who is a hands on problem solver, can manage a team with confidence and perfect time-management skills. Role: Security Team LeaderPay rate: £15.50 per hourShift Pattern: 4 on 4 off days and nights (average 42 hours per week)Location: Birmingham, B3 3AXRole Requirements: Door Supervisor SIA licence and UK Driving Licence What benefits we offer via our ReWard membership: Discounted gym membership Discounts at major retailers Restaurant and Supermarket vouchers Cinema tickets Access to 24/7 free Employee Assistance programme Other benefits include: Financial support for SIA Licensing and renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Employee referral scheme Progression, training, and development opportunities Main Duties: Directly manage the supervision of personnel, ensuring that the Company's obligations are adhered to at all times in a timely and professional manner. Gatehouse, access control and patrol duties. Ensure all personnel on site under your remit, are rostered appropriately to ensure that the contractual obligations are met. Be the first port of call for all security issues and staff issues on site, and escalate as necessary. Ensure that all relevant information is collated and recorded for future reference. Liaise with all Security Officers ensuring that all information is made available for the operation of the Company to work effectively. Provide documentation and reports in support of the day-to-day operational activities. Respond and take action in the event of evacuations and emergencies ensuring that your team take appropriate action. Ensure that staff and clients of the Company assist the Health & Safety Officer to ensure compliance with policies and regulations adhere to Health & Safety policies and regulations. Participate in and ensure the continuation of specialist training to key members of staff within the remit of your authority. Ensure that all members of your team work appropriately and effectively, whilst giving further training in specific areas where required. Ensure that all duties are carried out by you and your team by the site-specific assignment instructions and by the Client's & Company's wishes. To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets. To effectively control access to the client’s premises, examine documentation to ascertain the authenticity and authority to gain access, this include patrols. To provide monitoring functions to CCTV and alarm functions, ensuring all necessary documentation is completed. To be aware of the operation of those functions and to respond as required. To submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required. In line with company policy to carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons. To effectively deal with all incidents falling within the security remit. To effectively report all incidents to the relevant authority. To provide a point of contact and information central to staff and visitors. To deal with the sorting/collecting of mail and that dealing with goods in/out is done by the site-specific Assignment Instructions. To maintain a log of all visitors, incidents and any other records that may be required by the client. To maintain the client's key safe to issue and record all movements of keys within the client's premises. To identify suspicious persons and actions and report such circumstances in the appropriate way. Must Haves: Valid SIA licence and CCTV licence required Proven work experience as a Team Leader Strong organisational and time-management skills Excellent attention to detail and accuracy in tasks Must be able to effectively manage the building and staff with experience in management and the industry High level of self-presentation IT literate- Ability to operate detecting systems and emergency equipment Quick thinking and problem-solving skills A positive attitude to dealing with people and taking on challenges Experience in dealing with escalation procedures relating to staff, incidents and operations A sound working knowledge of security best practices and legislation affecting security Security professional with extensive knowledge of the Security industry, public sector or armed forces Strong management and leadership skills, ability to influence, negotiate and engage Sound judgement and decision-making skills with a ‘hands-on’ problem solving approach, able to remain calm under pressure and take control of incidents Experience in writing procedures, drafting reports, and preparing business cases