Single Homeless Project hasan opportunity for a Hub Outreach Team Manager to join our experienced and committed teams based in Camden, London ?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £38,592.18 and rising incrementally to £41,580.14 per annum. Were Londons leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And were not shying away. Were rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. Were here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team thats bold, compassionate and determined to do better for the people we support and for each other. Youll work alongside colleagues with lived experience, in a space thats trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. Were not perfect, but were real. We listen. We learn. And we push forward, together. Because this isnt just a job. Its a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Hub Outreach Team Manager role: People arrive at the hub straight from the streets, often after being knocked back, overlooked or stuck for a long time. This role is about what happens next. As Hub Team Manager, youll lead a service that doesnt let people drift. Youll make sure the moment someone comes through the door, things start moving. Youll be in the middle of it all - guiding a multidisciplinary team, linking in with outreach, pulling partners together and cutting through the noise that keeps people stuck. This isnt about managing from a distance. Youll stay close to the work, keeping momentum in complex situations and making sure support lands in a way that actually shifts things for people experiencing multiple disadvantage. The hub needs to feel calm, safe and purposeful, even on the busiest days. Youll shape that. Using psychologically informed, trauma-informed and gender-informed practice, youll create an environment where people are met with consistency and respect, and where services work together to move people towards safety and stability. No waiting around, no dead ends just clear, coordinated next steps. At Single Homeless Project (SHP), this is also a role where youll grow. Youll be part of a service thats central to a borough-wide response, working alongside experienced leaders and partners, with real scope to develop your leadership, influence system change and progress your career within a values-led organisation that backs its people. About you: Youve worked with people experiencing multiple disadvantage and know how to help them move forward You lead from the front — visible, hands-on and confident in complex, high-risk situations You bring people together and make things happen, cutting through barriers and slow systems You use psychologically informed and trauma-informed approaches in a real, practical way You stay calm, organised and focused when things get busy, keeping the service moving Our attractive benefits package includes: A salary increase after successfully completing six months probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Dont miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply now to become our Hub Outreach Team Manager -wed like to hear from you! Important info: Closing date: Sunday 17th May at midnight Interview date: Thursday 28th and Friday 29th May at SHP Head Office in Kings Cross Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited