Role Summary
The main objective of this role is to promote sales by delivering a customer store experience that is inspiring, dynamic and entertaining. Interprets the seasonal prototype for each market to create a store environment that resonates with our customer. The link between head office and stores, is responsible for communicating company creative initiatives and sales strategies from HO to the field and solicit seasonal feedback from the stores to improve Visual Merchandising and Display Concepts. Acts as liaison between the Home Office functions and Stores to enhance the overall brand identity and speak with one voice to the customer.
In partnership with the Experiential Marketing Manager, builds community relationships that directly reflect the Urban culture and resonate with our core customer. For each market, fosters a community of Creatives which can be leveraged to support with events and projects.
What You’ll Be Doing:
* Understands all seasonal Visual Merchandising and Display concepts and interprets them for each market to deliver a customer store experience which is both exciting and engaging for our customer and drives sales.
* Actively seeks outside inspiration and applies personal talent to develop and contribute unique perspectives to the overall Visual Merchandising concept.
* Collaborate with the District Manager to ensure that Visual Merchandising and Display decisions are made timely and in a way that positively impacts sales without disrupting the customer.
* Ensure that Seasonal floor sets and creative projects are well organized and scheduled appropriately.
* Partners with the Experiential Marketing Manager to develop store events and installations that are market specific, leverage local creative talent and resonate with our core customer.
* Engage with the local creative community and store team to identify potential brand collaborations and events to enhance the overall store experience.
* Partner with the Social Media team to support with store specific social content creation.
* Consistently demonstrates and encourages in others, behaviors which align with our brand values.
* Develops a productive relationship with store leadership through strong communication. Acts as the go-to on all elements of store creative.
* Directly manages all Display Coordinators within the Region.
* Possess excellent organizational skills and can multitask by planning, organizing, and executing projects by priority, delivering to a high standard on time and on budget.
* Actively promote the Urban philosophy of “peers teaching peers” by sharing skills, achievements and recognizing success.
* Ensure sales goals are achieved by analyzing and reacting to information provided in Company reports
* Visit all stores regularly and provides constructive feedback through the Store Visit log which enables management to take action that positively impacts the business
* Utilize time in stores wisely and balances time spent evaluating the people, the operations and Visual Merchandising.
* Partner with District Manager on space planning and linear counts in each store, communicating needs and suggestions to the Home Office
* Build effective partnerships with Home Office functions, ensure merchandising and display compliance in each store, and follow through on Home Office requests.
* Ensure that Company policies and procedures are adhered to and act in the best interest of the Company
What You’ll Need:
* Exhibit strong leadership skills among peers and has confidence communicating at all levels within the organization
* Proven track record of leading a team to deliver large scale projects to a high standard, on budget and on time.
* Ability to communicate effectively and possess strong organisational skills
* Demonstrates strong Visual Merchandising and Display skills.
* An understanding of the Urban Outfitters culture and its appeal to the local market
* A strong record of achieving KPI and sales goals.
The Perks
* Great team culture within a supportive and inclusive brand
* Dog-friendly office
* Complimentary onsite gym and wellness studio plus wellbeing initiatives
* Onsite café
* Local food/drink discounts
* Great development programmes
* Huge staff discount across the brands
* Competitive holiday allowance
* Pension scheme, life insurance, medical care, cycle to work scheme, season ticket loans
* And much more….