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Administrator

Chester
Executive Connect LTD
Posted: 8 January
Offer description

Administrator 10 Months Contract 40 hours per week £14.88 per hour Own the full lifecycle of corporate mobile devices—procurement, provisioning, support, compliance, and disposal—ensuring smooth operations and accurate asset management. We’re looking for a Mobile Device Lifecycle Manager to own the end‑to‑end journey of corporate mobile devices across Europe—covering planning, procurement, provisioning, support, asset governance, reverse logistics, and responsible disposition. You’ll partner closely with our Mobile Ops & Device Management team to keep colleagues productive and our device estate compliant and efficient. Key Responsibilities – Administrator Procurement & Stock: Forecast demand, manage stock, raise requisitions, and coordinate with carrier/warehouse partners to ensure timely shipment and delivery—driving escalations to resolution when required. Customer engagement: Communicate with associates and hiring manager providing excellent customer service Support: Triage requests via “My Mobile,” enforce policy (tasks/incidents over email), and manage service requests—including faulty returns and replacements—while maintaining SLA adherence and clear communications Asset Governance: Track lifecycle states, perform secure erasure, maintain compliance. Reverse Logistics: Oversee field return QA and route devices for repair & reu...

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