Senior Service Order Administrator - Just outside Bristol
Talented People is hiring on behalf of an industry-leading leasing organisation with exciting growth plans for a Service Order Administrator to join their expanding Contracts Team.
This is a fantastic opportunity for someone detail-focused and organised who enjoys working in a fast-paced, process-driven environment and is passionate about delivering excellent customer service throughout the customer journey.
Salary: £26,500 - £28,500 and a quarterly bonus
Location: Just outside Bristol
About the Role
As a Service Order Administrator, you will play a key role in supporting customers through the final stages of their leasing journey, ensuring all orders are accurate, processed efficiently, and communicated clearly between internal teams and suppliers.
Key Responsibilities
* Manage and update internal order tracking systems and spreadsheets
* Use internal portals for order processing
* Check orders for accuracy (finance documents, specifications, pricing)
* Set order holds and support communication with the Sales Team
* Liaise with suppliers and internal teams on order updates
* Chase contract confirmations and resolve queries
* Source alternative vehicles where delays occur
* Be the main point of contact after the sale
About You
* Experience in a customer service or administrative role
* Strong attention to detail and accuracy under pressure
* Confident using Microsoft Office (Excel in particular)
* Able to prioritise workload and meet deadlines
* Strong written and verbal communication skills
* Comfortable working in a fast-paced, phone/email-based environment
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