Service Coordinator
Hybrid working after successful 6 month probation
Monday – Friday
Up to £30,000 DOE
Our client, a well-established and growing business within the facilities/services sector, based in Gloucester, has an exciting new opportunity for a Service Coordinator to join their team on a full-time, permanent basis.
This is a fantastic opportunity for a Service Coordinator looking to join a dynamic company where you will play a key role in the day-to-day running of the Service Desk. The successful Service Coordinator will be highly organised, personable, and motivated to deliver outstanding service
The successful Service Coordinator should have:
Experience working in a similar service desk, coordination, or maintenance administration role
Strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint)
Excellent attention to detail with the ability to manage high volumes of information accurately
A proactive, team-focused attitude with strong communication skills
A professional, approachable manner and a strong sense of responsibility
In this role, the Service Coordinator will be responsible for:
Managing the day-to-day operation of the Service Desk, handling calls and logging enquiries accurately
Scheduling engineers and coordinating callouts based on urgency and priority
Producing quotations, supporting job costing, and processing invoicing on completion of works
Maintaining service documentation, contracts, insurance records, and customer portals
Liaising with customers, engineers, suppliers, and the sales team to ensure smooth service delivery
Our client is offering the successful Service Coordinator a salary in the region of up to £30,000 DOE plus benefits including a competitive benefits including pension, early finish Fridays and 25 days holiday + bank holiday.
If you are a motivated, detail-driven team player who thrives in a fast-paced service environment, apply now to be considered for this role and to chat through the opportunity further.
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