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Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associate who mentors/guides the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Job Deliverables:
1. Daily Management of shift:
* Administrative management of associates
* Job allocation to associates
* Monitoring and mentoring of associates on productivity, quality and safety
* Monitor status of counts and problem solve queues
1. Responsible for shift quality and associated action plans
2. Preparing and implementing training and development plans for associates
3. Conduct a 4M and 5S audit for the respective work stations on a daily basis
4. Stand-in for Area Manager
BASIC QUALIFICATIONS
- High school or equivalent
PREFERRED QUALIFICATIONS
- 2+ years of Microsoft Office products and applications experience
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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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