D365 BC Support Consultant, stoke-on-trent
Client:
Shape IT Recruitment
Location:
stoke-on-trent, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
5
Posted:
26.06.2025
Expiry Date:
10.08.2025
Job Description:
Are you a D365 Business Central expert who enjoys solving problems and supporting users? We're looking for a D365 BC Support Consultant to join a growing Microsoft Partner, delivering high-quality support across a range of clients and industries.
The Role
You'll provide functional support for D365 Business Central, acting as the go-to expert for troubleshooting, issue resolution, and user guidance. Working closely with consultants, developers, and end users, you'll play a key role in ensuring smooth day-to-day operations and continuous improvement.
Key responsibilities:
* Provide 1st–3rd line support for D365 Business Central users
* Troubleshoot and resolve issues across finance, supply chain, and other key modules
* Escalate technical issues where necessary, working alongside the development team
* Assist with testing, configuration, and minor enhancements
* Deliver user training and documentation
* Support system upgrades, patches, and rollouts
What We’re Looking For
* Strong experience supporting Dynamics 365 Business Central (or Dynamics NAV)
* Functional understanding of core BC modules (finance, inventory, purchasing, etc.)
* Excellent communication skills and a user-focused approach
* Ability to prioritise and manage multiple tickets/issues simultaneously
* Experience with a support desk or ticketing system
* Knowledge of extensions, Power Platform, or SQL is a bonus
What’s on Offer
* Salary of £45,000 – £55,000 depending on experience
* Remote-first role with occasional client or team meetups
* Supportive team culture and clear development pathways
* Exposure to a wide range of clients, industries, and BC setups
* Training and certification opportunities
How to Apply
If you're a D365 BC Support Consultant looking to join a company that values both its people and its clients, we'd love to hear from you. Apply now or get in touch for a confidential chat.
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Created on 26/06/2025 by JR United Kingdom
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