Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 16 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for helping customers and ensuring they leave satisfied, fostering positive lasting impressions to encourage repeat visits.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent service to build customer loyalty and promote a love for our products and team.
* Hosting – Using our iPad systems to order products for home delivery when items are not available on shelves. Training will be provided to offer Made To Measure services creating bespoke curtains and blinds. You will also style departments like bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating prices, tidying the store, taking deliveries, checking stock, and replenishing shelves, always keeping customer needs in mind.
What we'll look for in you
* Ability to work well with others, supporting and encouraging colleagues to create a positive work environment.
* Confidence and empowerment in your role, with a sociable nature and enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* Willingness to assist colleagues across the store and contribute to the team by communicating effectively with team leaders and management regularly.
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