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James Adams is looking for a HR Process Analyst to join our client, a leading global professional services business. This role sits within the Continuous Improvement team and focuses on supporting HR transformation and optimisation. The ideal candidate has a strong interest in HR operations, process improvement, automation, and digital innovation.
Location: Central Manchester 2 days pw onsite
Length: 6-9 Months
Salary: Up to £40,000
Role Overview
As a HR Process Analyst, you will work closely with HR teams to identify inefficiencies, support change initiatives and help deliver a best-in‑class employee experience. You will apply Lean and Six Sigma methodologies to optimise HR processes, enhance service delivery, and support both global and local HR transformation projects.
This is an exciting opportunity for someone looking to develop their skills in HR process analysis, problem‑solving, digital transformation, and process documentation.
Key Responsibilities
* Support the identification, analysis, and implementation of process improvements, focusing on efficiency, accuracy, and service excellence
* Assist in the local adaptation and rollout of global HR process changes, ensuring alignment with local requirements
* Create and maintain clear, user‑friendly Standard Operating Procedures and process documentation
* Conduct root cause analysis on process issues, recommending practical solutions or escalating where appropriate
* Collaborate with HR stakeholders to gather and document business requirements for improvement initiatives
* Explore and support automation and AI opportunities to streamline HR processes
* Analyse data to assess the impact of process changes and prepare regular reports on outcomes
* Lead the HR Innovation Squad by managing issue resolution, tracking bugs, and driving continuous improvement initiatives to completion
* Contribute to change management and communication efforts related to HR process changes
* Work closely with global and local HR teams to ensure consistency in service delivery
* Engage in ongoing learning to build expertise in HR technologies, process optimisation, and digital tools
* Strong process mapping skills, ideally using Visio, with the ability to identify value and waste
* Analytical mindset with strong problem‑solving and investigative skills
* Keen interest in HR service delivery, automation, and AI
* Excellent written and verbal communication skills for process documentation and stakeholder engagement
* Experience analysing change impacts and supporting change initiatives
* Confidence working independently and collaboratively across teams and cultures
* Proactive, self‑motivated, and detail oriented
* Understanding of HR service delivery is essential; prior experience is advantageous but not required
* Willingness to learn and adopt new technologies and digital tools
Qualifications & Experience
* Demonstrable experience or qualifications in Continuous Improvement or Business Transformation (e.g. Lean, Six Sigma – Green Belt or Black Belt)
* Bachelor’s degree or equivalent experience, ideally in HR, Business, or a related field
* Experience in HR or customer service is beneficial
* Proficiency in Microsoft 365 Suite; familiarity with Excel, Visio, Power Automate, UiPath, or Workday is a plus
Seniority level
Mid–Senior level
Employment type
Full‑time
Job function
Project Management
Industries
Staffing and Recruiting
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