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Sales operations support coordinator

West Drayton
Permanent
Support coordinator
£28,000 a year
Posted: 12h ago
Offer description

Sales & Operations Coordinator Full-Time | Permanent | £28,000 Monthly Bonus Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters? We are recruiting a Sales & Operations Coordinator to join our friendly, family-run business. The Role You will play a vital part in supporting our sales, customer service, operations, and compliance functions, ensuring smooth day-to-day performance across the business. Your responsibilities will include: Sales, Customer Service and Marketing Handling customer enquiries via email, phone, WhatsApp, and other channels Providing professional, friendly advice to convert enquiries into orders Processing sales orders accurately and efficiently Supporting sales and marketing initiatives to maximise revenue Operations and Logistics Supporting drivers, vehicles, warehousing, and lifting equipment management Coordinating local and international deliveries and collections Working with carriers and couriers to meet customer expectations Ensuring services are delivered in line with company procedures Compliance and Governance Supporting regulatory and legal compliance Maintaining company standards, policies, and procedures Assisting with supervisory and operational oversight Systems, Safety and Security Using and protecting company systems, software, and devices Supporting strong cyber and physical security standards Promoting health, safety, and wellbeing in the workplace About You We are looking for someone who: Works well under pressure in a busy environment Can multitask and prioritise effectively Has excellent attention to detail Is a confident, professional communicator Is a team player with a positive attitude Takes pride in delivering outstanding service Previous experience in sales support, customer service, operations, or administration would be beneficial, but attitude and reliability are key. Working Hours and Benefits Monday to Friday, 8:00am to 5:00pm Full-time, permanent position Salary: circa £28,000 Monthly performance bonus On-site parking Competitive benefits package Supportive, family-run working environment Why Join Us Be part of a small, dynamic, and friendly team Enjoy variety and responsibility in your role Work in a business that values quality, professionalism, and people Opportunity to grow with a successful company

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