The Best Connection are currently looking for a reliable and customer focused Customer Service / Call Centre Operative to join our client within the logistics sector. This is a fast-paced role, ideal for someone who enjoys speaking with customers and working as part of a supportive team.
Duties to include, but not limited to:
* Handling inbound and outbound calls from customers
* Providing information on collection services, schedules, and queries
* Logging customer requests and updating internal systems accurately
* Resolving customer issues and escalating where necessary
* Maintaining a professional and friendly telephone manner at all times
* Working closely with internal teams to ensure smooth service delivery
* Supporting other team members as required
Hours of work are Monday to Friday - 0800-1700 but this will need to be slightly flexible to assist the company when needed.
£13.50 per hour, weekly pay.
Previous customer service or call centre experience is desirable but not essential.
This is an office-based role with a supportive team environment.
This is an immediate start, so if you are available, please get in touch with us today!
The Best Connection is acting as an Employment Business in relation to this vacancy.