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Administration team leader

Cardiff
NHS
Administration team leader
Posted: 9h ago
Offer description

Administration Team Leader – School Nursing Service

Early Intervention & Prevention Care Group, Cardiff and Vale University Health Board.

Closing date: 31 May 2026.


Responsibilities

* Manage a team of admin staff for the School Nursing Service.
* Support school nurses with campaigns.
* Manage multiple email inboxes.
* Ensure GDPR and confidentiality compliance.
* Shortlist and interview candidates.
* Log and monitor sickness and approve annual leave on ESR.
* Maintain electronic staff file system.


Qualifications

* NVQ Level 4 and/or equivalent experience.
* Evidence of continuing professional development.
* Relevant secretarial or typing qualification.
* Good standard of general education and knowledge of data protection law.
* ILM level 3 or willingness to work towards.


Experience

* Administration experience in a clinical setting including waiting list management.
* Knowledge of administrative procedures and systems.
* Ability to solve non-routine issues and develop processes.
* Demonstrable experience of line‑managing staff including training, recruitment, and implementing HR policies.
* Experience of dealing with patients and families, including resolution of low‑level concerns.
* Experience of managing demanding workload within a team for effective service delivery.


Skills

* Excellent IT skills including Microsoft Office Suite.
* Effective written and oral communication.
* Excellent time‑management and ability to work to deadlines.
* Ability to maintain confidentiality and handle sensitive information.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.

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