Join to apply for the Executive Assistant (Mobile) role at EE
Join to apply for the Executive Assistant (Mobile) role at EE
Join the Team at EE
Join EE as an Executive Assistant (Mobile): Shape the Future of Consumer
Location: London
Why EE?
Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.
Join the Team at EE
Join EE as an Executive Assistant (Mobile): Shape the Future of Consumer
Location: London
Why EE?
Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.
As an Executive Assistant you’ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country.
Why join this team
As the Executive Assistant, you will be a trusted partner, ensuring the Director’s time is optimised, communications are streamlined, and strategic priorities are supported. You’ll be embedded in the heart of product innovation, helping to drive forward EE’s mobile product strategy and execution.
First 30 Days
What to expect in your first 90 days
* Understand EE’s Home product landscape, the Director’s priorities, and key stakeholders
* Learn operational procedures, product development cycles, and the mobile tech ecosystem
* Build relationships with PAs across Product, Technology, and Commercial teams
* Begin managing the Director’s calendar and communications
First 60 Days
* Deepen understanding of product strategy and roadmap
* Support coordination of cross-functional product meetings and sprint reviews
* Begin handling internal communications and stakeholder updates
* Assist in planning product demos, launches, and internal showcases
First 90 Days
* Act as a strategic partner, contributing to planning sessions and product reviews
* Manage long-term scheduling aligned with product milestones and go-to-market plans
* Begin handling urgent issues independently and support Director in crisis response
* Conduct a performance review with the Director to align on development goals
Ongoing Responsibilities
* Provide high-level administrative support including diary, travel, and expense management
* Support onboarding of new product leaders and team members
* Coordinate internal and external communications, ensuring alignment with product timelines
* Maintain documentation and support product governance processes
* Line manager responsibilities for PAs across the unit
* Drive improvements in administrative and operational processes within the Product team
What We’re Looking For
* Manages high-volume executive calendars and shifting demands, prioritising time against product milestones and business-critical deliverables
* Confident in triaging requests and protecting focus time for strategic initiatives
* Proven experience working with product managers, engineers, Designers and commercial teams or similar to align on priorities and drive actions forward
* Comfortable navigating matrix environments and facilitating coordination across disciplines
* Delivers high-level admin support including diary, inbox, travel, and meeting coordination for senior leaders
* Proficient in tools like Outlook, Teams to streamline daily operations and improve scheduling efficiency
* Anticipates blockers, identifies gaps, and takes ownership to resolve issues independently
* Flags risks early and adjusts plans to avoid last-minute escalations or delivery delays
* Builds trusted relationships with senior internal stakeholders and external partners
* Familiar with agile ways of working and able to coordinate across pods, squads, or workstreams
What’s In It For You
* 10% on target bonus
* Competitive salary
* BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
* Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
* 25 days annual leave (not including bank holidays), increasing with service
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks carer’s leave
* World-class training and development opportunities
* Option to join BT Shares Saving schemes
Ready to join us?
Apply today and be part of a team that’s shaping the UK’s digital future.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Telecommunications
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