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About the Company
Anns Home Care is recruiting a Full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will work as part of a team responsible for providing high-quality care to clients in their own homes by monitoring the quality of care. Flexibility to work unsociable hours is required.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of our operations, delivering front-line care to those in need. They provide support to elderly and vulnerable individuals, helping them live as independently as possible.
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years' experience in healthcare
* NVQ Level 2 qualification or equivalent
* Access to a car and a full driving licence
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet tight deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise the delivery of care, ensuring clients' physical, social, intellectual, and emotional needs are met while respecting dignity, choice, and independence
* Promote best practices through spot checks and staff supervisions
* Monitor the quality of care provided to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards and company values
* Keep accurate and confidential records per company policy
* Conduct risk assessments in clients' homes as required
* Assist in implementing new care packages within two days of acceptance and introduce/shadow scheduled carers
* Support in inducting new care workers and training programs
* Provide reports on complaints, accidents, and incidents
* Assist in rota management and support scheduling activities
* Participate in the company's Quality Control program
* Undertake shift cover activities as needed
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