Are you highly organised, analytical, and comfortable working behind the scenes to ensure commercial operations run smoothly? Do you enjoy working with data, processes, and internal stakeholders to support sales performance?
We are looking for a Customer Support Manager UK (M/W) to join our Camberley-based team and play a key internal role in supporting our UK commercial operations as part of a growing international business.
Reporting to the UK Sales Director, you will provide structured, office-based support to the sales and key account teams. Your focus will be on commercial accuracy, pricing, reporting, and stock coordination—ensuring that agreements, processes, and data are robust, compliant, and well managed. This role is UK-focused and ideally suited to someone who enjoys detail, analysis, and cross-functional collaboration within a professional office environment.
Key Responsibilities
* Manage and monitor commercial agreements, including pricing, discounts, rebates, provisions, and dispute tracking
* Identify and resolve contractual discrepancies and ensure compliance with agreed terms
* Prepare, review, and analyse pricing structures in close collaboration with Key Account Managers
* Develop, maintain, and improve sales performance and reporting tools (turnover, margins, distribution data, etc.)
* Support the preparation of sales reviews, tenders, and internal commercial meetings
* Act as a central coordination point between sales, supply chain, and finance teams
* Monitor and manage consolidated stock levels at the UK site
* Ensure accuracy, consistency, and high standards across all commercial data and documentation
* Maintain a high level of internal and external customer support at all times
Your profile
You are methodical, detail-focused, and confident working with data, systems, and reports. You take pride in accuracy and enjoy being a dependable support to colleagues.
You Will Ideally Have
* Degree-level education or equivalent experience
* At least 3 years’ experience in sales support, customer support, commercial support, or a similar role
* Strong Excel and PowerPoint skills
* A structured, organised approach with excellent attention to detail
* The ability to work independently and manage multiple priorities
* Strong written and verbal communication skillsFluency in English
* Experience in the food or agri-food sector is an advantage but not essential.
* French language skills are beneficial but not required.
Why Join Us?
You’ll be part of an ambitious and growing international business where your contribution directly supports commercial success. This is an excellent opportunity to build a long-term career in a stable, professional office environment with clear responsibilities, visibility, and impact.
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