Job Title: Clinic Coordinator
Starting Salary: £27,000 plus Monthly Bonuses (around £2,500 pa) FTE
Experience: experience in customer facing role is essential, in private healthcare setting desirable
Start Date: Mid to late September
Working Hours: 25 hours a week, including Saturdays and Evenings (7pm finish)
Introduction:
Are you passionate about healthcare and looking for an opportunity to make a difference? The Mole Clinic, a leader in skin cancer screening and mole removal, is currently seeking a proactive, organized, and compassionate individual to join our team as a Clinic Coordinator in our clinic located in Bristol.
As we expand our services, we are looking for skilled professionals to join our growing team. We are recognized for our innovative approach, use of the latest technology, and our commitment to excellence, as evidenced by our CQC Good Rating and the consistently excellent reviews we receive on
The Role:
This role is key in delivering a first class patient experience, greeting patients, making bookings both on the telephone and in person, taking payments and being involved in supporting the general administrative functions of the clinic. This position offers the chance to work closely with a team of experienced healthcare professionals and contribute to the clinic's overall success.
Key Responsibilities:
* Provide exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.
* Support the team in administrative duties, such as inventory management, record keeping, invoicing and more.
* Participate in staff training and development initiatives to foster a supportive and knowledgeable clinic environment.
Requirements:
* Experience in customer facing role is essential, in private healthcare setting desirable
* Strong organizational skills, with the ability to multitask effectively in a fast-paced environment.
* Excellent communication and interpersonal skills, with a focus on patient-centered care.
* A commitment to upholding the clinic's values of compassion, excellence, and innovation.
* Proficiency in using medical software and Microsoft Office.
* Ability to work independently and as part of a team.
Equal Opportunities Statement:
The Mole Clinic is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of their background.
Closing Statement:
We at The Mole Clinic are excited to expand our team with individuals who share our dedication to exceptional patient care and the early detection of skin cancer. Join us and benefit from the highest standard of training in the field, a competitive salary package, flexible working hours, and the opportunity to work alongside leading consultant dermatologists and plastic surgeons. We look forward to receiving your application and potentially welcoming you to our team, as we embark on this exciting phase of expansion.
Job Types: Part-time, Permanent
Benefits:
* Referral programme
* Sick pay
Experience:
* Reception: 2 years (preferred)
* Call Handling: 2 years (preferred)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person