Reservations Coordinator, Kingston upon Hull, East Yorkshire
Client: Nomad Temporary Housing
Location: Kingston upon Hull, East Yorkshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description
At Nomad Temporary Housing, we offer over 163,000 high-quality temporary corporate apartments worldwide, along with dedicated service. Our clientele includes Fortune 1000 companies, relocation firms, and smaller organizations.
We are proud to be rated #1 in Overall Satisfaction and Net Satisfaction in the 2023 Relocating Employee Survey and recognized as one of America's fastest-growing private companies by Inc. Magazine.
Our offices are based in California, with regional offices in Phoenix, London, Shanghai, and Hong Kong.
Role Description
We seek a dedicated Reservation Coordinator for our London office. This full-time, on-site position involves working with global clients to understand their temporary housing needs and coordinating with regional housing partners to secure suitable accommodations.
Key Responsibilities
1. Client Interaction: Build and maintain strong relationships, understanding their specific housing needs.
2. Booking Coordination: Liaise with housing partners to secure accommodations.
3. Problem Solving: Address and resolve issues during the booking process promptly.
4. Documentation: Maintain accurate records of interactions and bookings.
5. Team Collaboration: Work with team members to share insights and improve processes.
Qualifications
* Strong interpersonal skills and experience in client relationship management.
* Proven ability to maintain high customer satisfaction.
* Experience in resolving complex customer issues.
* Excellent written and verbal communication skills.
* Hospitality or customer service experience preferred.
* Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
* Strong organizational and time-management skills.
If you are passionate about customer service and efficient multitasking, we would love to hear from you. Join us in delivering outstanding service to our clients.
#J-18808-Ljbffr