Overview
Hotel Receptionist – Redchurch Townhouse, East London, by Soho House & Co. This role covers reception desk duties, basic admin, checking in guests to rooms, and guestlist responsibilities. You will be knowledgeable about the property, neighbourhood, and foster a "home away from home" feeling for members entering the building.
Responsibilities
* Assist guests at the front desk with check-in/check-out and guestlist management.
* Provide accurate information about the property, local area, services and facilities.
* Collaborate with team to ensure smooth front-of-house operations and guest satisfaction.
* Maintain a welcoming, energetic, and professional attitude at all times.
What We Are Looking For
* 1-2 years’ experience in a busy commercial reception desk
* Team player who communicates well with all colleagues
* Punctual, reliable and trustworthy
* Sense of urgency and a cYes, yes, yese mentality
* Ability to multitask and work in a fast-paced environment
* Have a genuine passion for food and beverage
Benefits
* Team meal on shift prepared by our chefs
* 50% Team discount on Food & Drink, 7 days a week
* Team Room Rates; Any Bedroom, Any House, $100 a night
* Health Cash Plan (option to add children)
* Dental Plan (option to add children)
* Birthday Day Off
* Discount on Cowshed products and Soho Home (up to 50%)
* Free Counselling Sessions
* Cookhouse & House Tonic training, events and opportunities
* Continuous training to develop yourself personally and professionally
* Exclusive access to our benefits platform with hundreds of discounts
Compensation
£15 per hour
Redchurch Townhouse
Redchurch Townhouse features 37 bedrooms ranging from Tiny to Large, designed in 1950s and 1970s styles. On the ground floor you will find Cecconi’s restaurant and bar serving lobster spaghetti, veal Milanese, and homemade pizza and pasta.
Role Details
We are seeking an experienced Hotel Receptionist to join our East London team at Redchurch Townhouse (E2 7DP). As a Hotel Receptionist, you will wear many hats: front desk and basic admin duties, checking in members to their rooms, and guestlist responsibilities. You will be knowledgeable about all aspects of the property and neighbourhood and strive to create a welcoming atmosphere for members.
Opening Hours
Mon – Thurs: 8am to 11:30pm; Fri – Sat: 8am – 12:30am; Sunday: 8am – 11pm
Nearest Station (E2 7DP)
Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate
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