Intern to Chief Digital & Technology Officer Hybrid – London, SW1E 5JL Full Time, 9 Months Fixed Term Contract Band 5 / £30,000-£35,000 A rare, high-exposure opportunity to learn from the top, contribute to real digital strategy, and shape your future career. We’re looking for a standout individual to join us as Intern to the Group Chief Digital & Technology Officer (CDTO). This is a high-profile, hands-on role offering exceptional insight into how a major organisation sets and delivers its digital and technology strategy at the executive level. But here’s the most important part: It’s all about character and attitude. We want someone enthusiastic, curious, proactive, and eager to learn - someone who wants to make the absolute most of this opportunity. You don’t need a traditional background. In fact, we actively encourage applicants from diverse, non-traditional pathways who are passionate about government affairs, digital trends, the future of technology, and how organisations evolve. If you're articulate, credible, excited about business and digital strategy - and keen to get exposure to how big decisions get made - this could be the internship that propels your career. As part of this you’ll: Support at Executive Level: Work directly with the CDTO - preparing briefings, presentations, and documentation; coordinating meetings and actions; managing information flows; and handling sensitive material with professionalism and good judgement. Contribute to Digital & Technology Initiatives: Take ownership of small work packages, research emerging digital and technology trends, track project progress, and produce clear insights and summaries to support leadership decision-making. Engage Stakeholders & Communicate Effectively: Represent the CDTO’s office confidently, build relationships across the organisation, and communicate clearly, asking thoughtful questions and adapting your style to the audience. Learn, Grow & Explore: Seek exposure across multiple technology domains, observe how digital leadership operates in a complex organisation, take on new challenges, and use feedback to grow. Demonstrate Professionalism & Adaptability: Stay organised, reliable and solution-oriented in a fast-paced environment, showing initiative and contributing positively to team culture. What you’ll need to do the role: We’re looking for someone with curiosity, drive, and a great attitude. You should be excited by digital, technology, strategy, government affairs, and the future of how organisations work. Key strengths we value: Analytical thinking and the ability to grasp complex concepts quickly Clear communication - both written and verbal Professional maturity - discretion, confidence, emotional intelligence Strong organisation - able to juggle tasks, manage time, and deliver reliably A learning mindset - curious, proactive, and eager to explore new domains If you’re articulate, credible, and ready to learn at pace, you’ll thrive here. Why Serco: Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence. What we offer: 25 days annual leave plus bank holidays. Annual leave purchase scheme. Up to 6% contributory pension scheme Flexible working options. Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more. A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco. A safe and supportive culture. A company passionate about diversity and inclusion. If you’re ambitious, open-minded, and ready to seize a unique opportunity, we’d love to hear from you!. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.