Patient Care Coordinator
Location: Cardiff Business Hub
Company: Gwaelod-Y-Garth Dental Group
We're looking for a Patient Care Coordinator to join our growing dental group. This is a brand-new role at our Business Hub, where you'll be the first point of contact for patients and play a key part in delivering outstanding service across multiple practices.
What you'll do:
* Welcome and support patients via phone, email, and social media
* Book and manage appointments, treatment plans, and payments
* Keep patient records accurate and secure
* Work closely with colleagues across our practices to ensure smooth patient journeys
* Handle enquiries and initial complaints with professionalism and care
What we're looking for:
* Previous dental experience (essential)
* Strong admin and IT skills with excellent attention to detail
* Friendly, professional communication skills
* Ability to multitask and stay organised in a busy environment
What we offer:
* Flexible working hours
* Discounted dental care
* NHS Blue Light Card eligibility
* Excellent opportunities for career progression
About Us:
Gwaelod-Y-Garth Dental is part of a modern, supportive dental group with practices across South Wales. We deliver high-quality NHS and private care to thousands of patients every week—and we're growing fast
If you're passionate about patient care and want to be part of a friendly, supportive team, we'd love to hear from you.
Job Types: Full-time, Part-time
Pay: From £12.21 per hour
Work Location: In person