Night Support Worker (REQ006230) Windsor, England
Salary: GBP28173.6 - GBP28173.6 per annum + Benefits include 25 days Annual Leave
We’re looking for a kind, compassionate, and resilient Night Support Worker to join our Young People service in Maidenhead.
£28,173.60 per annum, working 43 hours per week.
Want to feel like you’re making a difference? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Benefits
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension – we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Role and responsibilities
* Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.
* Ensure continuity of a support service at night and for keeping customers and the building safe.
* The shift pattern for this role includes 4 days on, 4 days off with 12 hour shifts.
* Build supportive, trusting relationships with customers and create a positive atmosphere.
* Carry out holistic assessments of new customers which incorporate relevant statutory referral information.
* Conduct regular key work sessions that are innovative and engaging in order to achieve Support Plan goals.
* Create support plans for providing appropriate services based on ongoing assessment and reflecting the services and resources available to enable customer to progress in their recovery.
* Ensure ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’.
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making.
* Undertake support work in partnership with external stakeholders to complement their interventions.
* Develop productive relationships with partner organisations to improve service outcomes.
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers.
* Involve customers in the design, development and delivery of the service.
* Adhere to lone working protocols and maintain high levels of awareness in relation to health and safety of yourself and colleagues.
* Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times (e.g., fire risk assessments, fire alarm checks).
* Be responsible for the handover of key information between shifts.
* Provide structured support and guidance to other front line staff in their area of expertise.
* To lead groups and activities – offering a range of appropriate therapeutic and recovery focused interactions and activities.
* This is not an exhaustive list of all duties and responsibilities and is subject to change in accordance with the needs of Look Ahead.
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
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