Are you passionate about providing excellent customer service?
Would you like a role that enables you to meet and help new people every day?
Then consider the position of Test Centre Team Leader at Reed in Partnership!
Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.
Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.
What is the role about?
You will be responsible for the operational delivery of the Test Centre, including the line management of both Test Centre and Senior Test Centre Associates, and delivery of the tests in their absence. These responsibilities will be delivered both directly through your invigilation duties and via your management, during your shift, of the Test Centre.
The Test Centre Team Leader will strictly adhere to the guidelines in accordance with the programme's requirements and Reed in Partnership's policies and procedures.
Just some of your day-to-da...