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Self storage co-ordinator

Swansea
Career Choices Dewis Gyrfa Ltd
€22,500 a year
Posted: 16h ago
Offer description

We are looking for a friendly, organised, and hands‑on Storage Co‑ordinator to join our small team.

This role is about keeping things running smoothly behind the scenes while delivering a brilliant experience for every customer who walks through our doors.

You will play a key part in supporting our sites, managing admin, and making sure our customers feel looked after from start to finish.

If you enjoy variety, being part of a close‑knit team, and getting stuck in, this could be a great fit.


Duties

* Support customers from sign‑up to move‑out, keeping the process simple and stress‑free.
* Maintain the customer database, ensuring all records and interactions are accurate.
* Carry out regular site checks to keep standards high across all locations.
* Deliver great service across all channels, in person, phone, and email.
* Promote our services and help customers find the right storage solution.
* Work as part of the team to keep daily operations running smoothly.


Experience

* Previous experience in a customer‑focused or administrative role.
* Highly organised with strong attention to detail and the ability to juggle different tasks.
* Confident communicator who enjoys speaking with people and building relationships.
* Self‑motivated with a positive, can‑do approach to work.
* Comfortable using IT systems and keeping records up to date.
* Flexible and hands‑on, happy to get involved wherever needed.
* A full UK driving licence and forklift truck experience an advantage.

This job would be 5 days Sat‑Wednesday.

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