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Mobile Merchandiser/Joy Ambassador - Kingston, Twickenham
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
d789363b6560
Job Views:
19
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
About Selecta
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Joy Ambassador to join our team to ensure high customer service levels, providing full and hygienically clean machines that are prepared to maximize sales across the operational base. This is a mobile role visiting multiple client sites daily to restock and clean coffee or vending machines, serving as a friendly on-site contact for clients.
About Selecta
Operating across 16 European countries, serving 12 million people daily, we deliver a trusted national service in the UK to circa 3,500 businesses, providing beverages and snacks at workplaces, schools, hospitals, and more.
Typical Day for a Joy Ambassador
* Ensure vending machines are filled and cleaned according to company guidelines.
* Complete stock and cash controls across machines and vans.
* Fix occasional faults like cup jams and report machine issues.
* Report accidents, unfit foods, and customer complaints promptly.
* Train new starters and team members to ensure quality service.
* Maintain high customer care standards courteously.
* Conduct audits and quality checks on machines, sharing follow-up actions.
* Report hygiene issues to your Area Manager.
* Cover sites via van or public transport as needed.
Requirements
What we look for in a Joy Ambassador:
* Ability to train new starters.
* Ability to conduct audits and quality checks.
* Adherence to Health & Safety regulations.
* Flexibility and responsiveness.
* High customer care standards and presentability.
Benefits
* Life assurance of 2x yearly salary.
* Various working patterns (5 out of 7 days).
* Competitive pay rates, higher than competitors in most locations.
* Training and certifications in Food Hygiene, Health & Safety, and Food Handling.
* 5 weeks paid sick leave.
* Career development opportunities with clear paths.
* Provided vans with no commuting costs (van taken home).
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