Job Title: Operations Manager for Ollie's Group ( hospitality)
Location: Torquay (Overseeing multiple sites: Ollie's, The Bit on the Side & Portofino)
Job Type: Full-Time
Salary: Competitive, based on experience
About Us
Ollie's Group is a collection of thriving, high-energy hospitality venues based in stunning Torquay. Our portfolio includes:
* Ollie's – A modern British steakhouse with a focus on Dartmoor beef, dry-aged and butchered in-house. Open Wednesday to Sunday.
* Portofino – A local favourite, serving breakfast, lunch and dinner six days a week. A vibrant hub loved by regulars. Italian food & great Italian wine.
* The Bit on the Side – Our intimate but lively cocktail bar featuring live music and fast-paced service.
We pride ourselves on quality, consistency, and a hands-on, independent spirit.
The Role
We're looking for a passionate and organised Operations Manager to oversee the day-to-day running of all three venues. You'll be supporting a strong and capable management team, helping to streamline operations and maintain our high standards across the board.
Key Responsibilities
* Oversee and support daily operations across all venues
* Work closely with on-site managers and teams
* Manage staff rotas and ensure adequate coverage across shifts
* Monitor stock levels and work with suppliers
* Track and analyse performance, margins, and key figures
* Maintain standards of service, food quality, and customer experience
* Ensure compliance with health & safety and licensing regulations
* Lead by example during busy shifts and offer on-the-ground support as needed
What We're Looking For
* Proven experience in a similar multi-site management or senior hospitality role
* Strong organisational and leadership skills
* Comfortable working in a fast-paced environment
* Financially savvy with experience managing stock, rotas, and budgets
* A natural team player and communicator
* Flexible, hands-on, and ready to jump in when it's busy
What We Offer
* Competitive salary
* Supportive and passionate team environment
* Opportunity to work with top-quality produce and a talented kitchen team
* Room for growth within an expanding independent group
* The chance to live and work in one of the most beautiful parts of the UK
Ready to bring your skills to a buzzing group with real soul? We'd love to hear from you.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Work Location: In person
Reference ID: operations