We are currently seeking a Housing Solutions Support Worker to join our dedicated team in delivering vital, multi-agency support services to individuals who are homeless or at risk of homelessness. This role will involve close partnership working with the Northern Ireland Housing Executive, using Housing Solutions approaches to provide practical, person-centred support to individuals with complex needs.As a Housing Solutions Support Worker, you will play a key role in assisting clients at the point of referral, delivering tailored housing-related support to existing service users, and supporting individuals as they transition from Simon Community services into more independent living arrangements. Your work will directly contribute to helping some of the most vulnerable members of our community achieve greater stability and wellbeing.The role is full-time, working 35 hours per week on a rolling rota that includes shifts Monday to Saturday between 8am and 8pm, and Sundays from 9am to 5pm. A flexi-time system is also in operation.If you are passionate about making a difference, have strong interpersonal skills, and are motivated to support those facing housing challenges, we would love to hear from you!
Responsibilities
* To provide housing support to people who are homeless or at risk of homelessness.
* To complement the work of the Northern Ireland Housing Executive’s Housing Solutions team.
* To assess support needs and assisting clients to access support services.
* To assess move on options for clients; and helping them access those options.
* To assist in the delivery of Simon Community tenancy sustainment actions including administration of rent deposit programmes and delivering support during the transition period for clients.
Skills and Qualifications
* GCSE Grade C or equivalent in English and Maths.
* Experience of working in partnership with other agencies.
* At least one year’s experience of working directly with vulnerable people in a paid capacity.
* Experience and knowledge of client protection principles and procedures.
* Experience of user involvement in the planning and delivery of services.
* Proficiency in Microsoft Office applications including Word, Excel, Powerpoint and social media applications.
* Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.
* NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).
Further Information
Please follow the 'Apply Direct' to see Job Description on employer's website for full list of responsibilities, essential & desirable skills.
Vacancy ID 1730633 Job ref. HS/SW/0825 Job Sector Carers and Support Workers,Housing and Property Management Area Belfast Location Belfast Salary £23,355 - £24,832 per annum No. vacancies 1 Contract Type Permanent Weekly hours 35 Published date 20/08/2025 Closing date 02/09/2025 Worktime Rolling Rota: Monday to Saturday, 8am-8pm and Sunday, 9am-5pm.
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