The Business Context
Our client is the UK’s #1 recommended brand within a high-growth segment of the home improvement sector. Headquartered in West Yorkshire, they have disrupted a fragmented market through a sophisticated, digital-hybrid Direct-to-Consumer (D2C) model. Every product is bespoke, engineered, and assembled at their flagship UK facility, ensuring total control over quality and the customer experience.
Following significant investment from their Private Equity owner, the business has successfully transitioned from an analogue model to a high-growth digital powerhouse. They are now poised to become a multi-category household name through aggressive New Product Development (NPD) and strategic M&A.
The Role
This is a pivotal senior leadership role with full accountability for factory operations, procurement, and quality. As the business scales toward a multi-product future, you will be responsible for restoring operational stability after a period of rapid change and building the foundation for the next chapter of growth.
Key Objectives:
* Operational Stabilisation: Re-establish control across high-volume assembly and installation. You will own the "root cause" analysis of service tickets and remedial orders, embedding a culture of accountability.
* Scalable Organisation Design: Lead and grow a manufacturing team of 60+, while building a dedicated Quality function from the ground up to support geographic and product expansion.
* Systems Evolution: Play a lead role in the "re-platforming" of the business, implementing a new WMS and barcoded production system to create a data-led manufacturing environment.
* Global Supply Chain & M&A: Transition the supply chain from a single-category focus to a diversified global model. You will lead the operational integration of acquired businesses, including managing outsourced production with partners in Asia.
* NPI & Diversification: Translate the commercial vision for new product launches into a scalable operational reality that delivers consistently at pace.
The Person
We are seeking a low-ego, hands-on leader who thrives in a fast-moving, PE-backed environment. You are a "builder" who enjoys creating processes and systems from a semi-structured base.
Experience & Skills Required:
* Assembly Leadership: Proven track record running an equivalent high-volume assembly facility. You "know what good looks like" and how to get there.
* Change & Turnaround: Experience leading change programmes or turnarounds, ideally within a high-growth or private equity context.
* Global Sourcing Savvy: Hands-on experience managing international supply chains and the complexities of overseas sourcing.
* Technical Literacy: Comfortable deploying operational tech (ERP/WMS/QA) to drive efficiency and transparency.
* B2C Mindset: An obsession with end-to-end quality—ensuring the product is as perfect on the customer's driveway as it was on the factory floor.
The Culture
The business operates with a "stronger together" ethos. They value proactive, solutions-oriented individuals who take real pride in their work. This is a "face-to-face" culture where leadership is visible, data-driven, and deeply committed to continuous improvement.