Salary: £50,000 - 51,000 per year Requirements: Demonstrable commercial experience of effectively working independently as a Business Analyst. Previous experience in line managing, leading, coaching and/or mentoring other Business Analysts. Stakeholder Engagement and Requirement Elicitation. Experience of Business Process Mapping and capturing user stories. Experienced in overseeing UAT sessions, ensuring alignment between requirements and test scenarios. Experience of a variety of analysis techniques such as SWOT, Pestle, MoSCoW, etc. A base of formal Business Analysis certification such as BCS Foundation or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation). Knowledge/Experience of Change Management or Continuous Improvement methodologies, tools, and techniques (nice to have). Business case development (nice to have). Ideally a blend of methodology experience covering Agile and more iterative Waterfall projects (nice to have). Additional certification such as PRINCE Foundation, PMP, Agile, ITIL, etc. (nice to have). Responsibilities: Lead all business analysis facets of large or complex business change and technology programmes. Drive the business goals ensuring they are understood and documented. Take responsibility for the completion of robust analysis in line with the overall delivery plan. Engage with stakeholders for comprehensive analysis. Lead requirement gathering ensuring robust elicitation and validation. Translate business requirements into functional and technical specifications by engaging with internal and external stakeholders. Improve existing business processes. Produce necessary artefacts for the project. Provide solution support and conduct user acceptance testing. Manage a team and perform change impact assessments among other duties. Technologies: Support ITIL Power BI More: At Informed Recruitment, we are a specialist provider of resources to the Property & Associated Technology markets, dedicated to partnering with social enterprises. Our goal is to enable our employees to make a difference while gaining valuable experience in a modern environment that champions continual improvement. This role is a fantastic opportunity for a Senior Business Analyst to lead transformative projects and drive operational efficiencies within our change portfolio. We offer an initial 18-month fixed-term salaried contract with a competitive salary and generous benefits package, including a bonus scheme, employer pension, flexible working, generous leave entitlement, life/health insurance, and professional development opportunities. The role will be hybrid based, with up to 2-3 days spent in our North-East office each week. last updated 6 week of 2026