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Location - Hybrid with regional responsibility.
Why you’re our kind of person
We are looking for people who are driven by doing the right thing for our customers. We operate in an agile, fast-paced environment, and we are always looking forward, improving, never settling, and wanting to make a difference for our customers. It's an exciting time to join the energy industry as we seek to reduce reliance on fossil fuels, presenting tremendous opportunities. We work hard to deliver, and there’s a lot to do, but the impact you can make is significant. If this resonates with you and you want to love our customers as we do, come join a team of like-minded people.
Duties
1. Manage customer expectations regarding completion of enquiries/tenders.
2. Review, comment, and negotiate commercial terms and conditions, including credit requirements.
3. Lead handover meetings where required and take ownership of commercial aspects, including margins.
4. Attend in-person and via Teams customer meetings as necessary.
5. Discuss and review initial proposals regarding technical requirements of client's specifications.
6. Advise on the best fit technical products using existing technologies for AC UPS, DC Chargers, and batteries.
7. Understand and interpret requirements for installation, commissioning, and maintenance.
8. Support the tendering engineer and provide guidance on margins and target prices to maximize profit.
9. Ensure enquiries, customer details, status, and activities are logged and updated on the company’s CRM system for management reporting.
10. Provide quotes and tenders for products, installation, commissioning, service, spares, and training as required to manage customer expectations and assist other departments.
11. Attend site surveys and meetings as necessary.
12. Provide monthly reports and presentations alongside the Industrial Sales team or individually, as required.
13. Make recommendations on product development and pricing where appropriate.
14. Update on market trends, competitors, and market prices.
15. Assist in the development of team members and other departments where required.
16. Promote a “Can do” culture for internal and external stakeholders.
Experience
1. Experience with the Standby Power Industry or similar industries such as switchgear is advantageous.
2. Understanding of power electronics.
3. Ability to produce tenders/quotations is beneficial.
4. HNC or higher qualification or equivalent relevant experience.
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