Job Description
Job Description
We are seeking a Strategic HR & Talent Operations Manager to lead internal human resources functions while also helping expand HR as a client-facing service line.
You’ll manage recruitment, onboarding, compliance, and policy development internally — and work with Orchard clients to identify and deliver outsourced HR services. This role blends day-to-day people operations with entrepreneurial service development. It’s ideal for someone who enjoys building systems, working across teams, and engaging directly with clients and prospects.
Key Responsibilities:
Internal HR & People Operations
* Lead recruitment, hiring, and staffing strategy for Orchard
* Oversee onboarding, offboarding, and HR compliance
* Develop and maintain employee handbooks, policies, and training documentation
* Serve as an internal HR partner to team leads across departments
External Client Services
* Engage directly with Orchard clients to identify HR needs (e.g. recruitment support, onboarding design, compliance setup)
* Collaborate with the Director of Practice Management and leadership team to develop and roll out client-facing HR service offerings
* Coordinate delivery of HR services, including oversight of any external vendors or offshore partners
Strategic & Operational Growth
* Help streamline internal workflows across hiring, training, and HR compliance
* Track HR metrics and performance, and report on key initiatives
* Support cross-functional growth efforts, including proposal development and client onboarding for HR service lines
Qualifications:
* 3–7 years of experience in Human Resources, Talent Operations, or Recruiting
* Proven ability to lead hiring and HR processes from end to end
* Strong organizational and interpersonal communication skills
* Comfortable working with both internal stakeholders and external clients
* Prior experience in healthcare or professional services is a plus
* Self-starter with a builder mentality