Overview
Brainkind, Burgess Hill, England, United Kingdom
Digital Care Records Programme Lead role at Brainkind. Hybrid (Burgess Hill or York Office) with travel across sites as required.
Base pay range
Salary information: Competitive salary between £45,000 - £49,000 per annum DOE. Location: Burgess Hill or York Office (HYBRID) - with travel across sites as required.
About Brainkind
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries to recover and meet their personal goals. Our employees are passionate about their work and there is a strong team spirit across services.
Main purpose
To review current digital care record management and lead a programme of continuous improvement and innovation of the digital care records system across the organisation, ensuring it meets clinical, safeguarding, regulatory compliance, operational needs and reflects the lived experience of those using the system. The role will manage project delivery, stakeholder engagement, and system optimisation to support high-quality care and regulatory compliance.
Main tasks and responsibilities
* Review current digital care record management system implementation and utilisation and make recommendations for amendments.
* Lead the full lifecycle implementation of the digital care record management system, from initiation through to go-live and post-implementation support to services not yet on the system.
* Develop and maintain comprehensive project plans, including timelines, milestones, and resource allocation.
* Define and track benefits realisation metrics to evaluate the impact of new upgrades and modules being implemented.
* Act as the primary liaison between the organisation, digital care record management system representatives, and internal stakeholders.
* Facilitate workshops, training sessions, and feedback loops with staff, volunteers, and People We Support to ensure system design reflects user needs.
* Review current system implementation within services and develop a plan for changes required within services.
* Oversee system configuration, data migration, testing, and integration with existing platforms across all remaining services.
* Ensure the digital care record management system complies with GDPR, UK Health & Care regulators’ standards, and safeguarding protocols.
* Identify and manage risks, issues, and dependencies throughout the programme lifecycle.
* Lead change management activities to support staff adoption and minimise disruption.
* Monitor and report on KPIs, user satisfaction, and implementation outcomes.
* Continuously develop professional knowledge and expertise, and participate in learning and development events as requested.
* Attend and participate in regular team and other meetings, both internal and external.
* Familiarise and comply with Brainkind policies, procedures and guidelines for good practice.
* Take personal responsibility for own health and safety and report incidents and potential hazards, as necessary.
About you
* Demonstrable experience in leading digital system implementation in health or social care settings. Demonstrable experience in stakeholder engagement and cross-functional team coordination.
* Act as system administrator and lead liaison with system provider.
* Project Management Qualification (Prince2, Agile, or equivalent) or other relevant project management qualifications.
* Awareness of needs of people supported with LD/Autism, neurological conditions, acquired brain injury and related disabilities; knowledge of Health & Social Care legislation and regulatory requirements.
* Knowledge of safeguarding, compliance, and data protection in care environments.
* Excellent communication and problem-solving skills. Experience delivering digital transformation in regulated environments.
* Ability to develop and deliver training/guidance to diverse audiences (face-to-face, webinars, videos).
* Proficient IT skills including Microsoft 365, Teams, Co-pilot; ability to navigate software applications.
* Commitment to Equality, Diversity & Inclusion and alignment to Brainkind values.
* Leadership and management skills including communication, motivation, influencing, flexibility and professionalism.
* Ability to translate technical language for non-technical audiences.
* Willingness and ability to travel across the UK to visit services; driving licence preferred.
Rewards
* Competitive salary between £45,000 - £49,000 per annum DOE
* 33 days annual leave (including bank holidays)
* Option to buy/sell up to 5 days leave
* Employee Assistance Programme (EAP)
* Group life assurance, eye care vouchers, and free parking
* Company pension scheme
* Long service and staff awards
* Simply Health insurance cash plan
* A supportive, inclusive culture prioritising wellbeing and career development
We also focus on employee wellbeing and development; training and learning opportunities will be provided to help you achieve your goals.
How to apply
To join our friendly team, click the Apply Now button. Applications are shortlisted on a rolling basis until the role is filled, so please apply as soon as possible.
All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks. Brainkind is a Disability Confident Employer and promotes a diverse and inclusive organisation.
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Information Technology and Project Management
* Industries: Non-profit Organizations and Hospitals and Health Care
We reserve the right to amend or remove content as necessary. Referrals may increase your chances of interviewing at Brainkind. This posting contains no proprietary information and is intended for job boards and applicants.
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