Directly based in a care setting environment in one of our city wide locations in Coventry (a residential care home or housing with care unit or day centre unit), you would work closely with the senior care staff and the registered manager in providing administrative support to the care home or unit. The admin office is located within the care setting, where you would have regular contact with our service users who live here or visit the care setting. As the sole admin in the care setting, you would have access to a network of other admin staff who work in their own care settings as well as your line manager for support, guidance and advice. The job role requires you to be onsite in the care setting for the majority of the time with a nominal opportunity to work remotely away from the care setting. This varied role would cover a range of front and back-office admin duties including administrative support tasks to help run the unit, dealing and resolving queries over the phone or face to face, using technology and office equipment, working with various Council ICT systems for HR, finance, ordering and purchasing purposes, inputting data on spreadsheets for reporting purposes, maintaining computerised and manual filing systems, retrieving and analysing information as requested, and ensuring that information is kept up to date, making online purchases, handling monies and note‑taking of meetings.
The casual post is to cover planned absences and the hours of work would be determined when cover is required. Full training will be given as part of the induction process and prior to picking up any casual shifts. All positions are casual and working hours are between 8.30am – 4.30pm Monday to Friday. All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We are looking for warm, positive and dedicated people to work in our care setting environments for adults and older people. If you are someone who enjoys helping others, feels confident in new situations, and wants to make a real difference in people’s lives, we'd love to hear from you. We are looking for someone with excellent communication and organisational skills, good ICT skills, and the flexibility to adapt to a diverse range of situations. You will be confident working with a wide variety of people, able to show sensitivity and empathy when dealing with individuals with complex needs. You should also feel comfortable managing your own workload and juggling different priorities when things get busy.
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
In return, we offer a comprehensive training and development programme to support your growth in the role, access to clear, detailed written processes to help you learn on the job, a friendly, supportive and caring working environment, and a supportive management structure that’s always there to help.
Guaranteed Interview Scheme
* Members of the Armed Forces and veterans
* Are currently in care or have previously been in care
* If you consider yourself to be disabled or if you have a long‑term health condition
To find out more about benefits please visit https://www.coventry.gov.uk/council-vacancies
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