Key Responsibilities:
1. Carry out installations with precision, professionalism, and a customer-first mindset
2. Lead by example — support, train, and coach the fitting team in best practices
3. Review job notes, survey sheets, and ensure readiness before every installation
4. Carry the necessary tools and parts to complete jobs efficiently and effectively
5. Resolve any remedial or rework issues quickly and confidently
6. Collaborate with manufacturing and sales to identify and solve recurring issues
7. Always follow company health & safety procedures
8. Ensure the workspace is clean, organised, and left spotless after each job
9. Demonstrate products to customers, explain safety features and aftercare, and gather sign-off
10. Update customer notes and job status
11. Hand out marketing materials and encourage customer feedback
12. Support sales efforts by identifying marketing opportunities on-site
You’ll thrive in this role if you
13. Have proven experience in installation/fitting using power tools
14. Are confident working independently and as part of a team
15. Can take initiative, solve problems, and remain calm under pressure
16. Have strong attention to detail and take pride in your work
17. Are proactive, punctual, and always maintain a professional appearance and attitude
18. Are confident coaching and guiding others
19. Hold a full UK driving licence