Join us to apply for the RTA/EL/PL Claims Handler role at Direct Line Group.
We currently have an exciting opportunity within our Litigation Team at DLG Legal Services as an RTA/EL/PL Claims Handler. This full-time, permanent position can be based at our Bromley or Leeds offices with hybrid working arrangements.
What you’ll be doing
* Handling a caseload of Claimant Employers Liability, Personal Liability, and Road Traffic Accident claims.
* Managing client claims, conducting investigations, legal research, and assessing case prospects and values.
* Providing accurate legal advice, managing client expectations, and explaining the claims process clearly.
* Negotiating settlements and drafting legal documents for court proceedings.
* Ensuring efficient case management and maintaining good relationships with clients and team members.
* Supporting department development and continuous improvement initiatives.
What we’re looking for
* Experienced Claims Handler, Legal Executive, or Solicitor.
* Previous experience in RTA / EL / PL claims handling preferred.
* Knowledge of relevant protocols, legal research resources, and case management systems.
* Strong communication skills, problem-solving abilities, and attention to detail.
What we’ll give you
Competitive benefits including bonus, pension, insurance discounts, health options, EV car scheme, generous holiday, and flexible working options.
Our hybrid work model involves at least 2 days in the office per week, supporting work-life balance and flexibility.
Additional Information
Location: Bromley (BR1 1DP) or Leeds (LS1 4AZ)
Working hours: 35 hours/week, Monday to Friday
We are an inclusive employer committed to diversity and equal opportunity. Adjustments available for applicants with specific needs.
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