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Car Parking and Security Officer
The closing date is 19 September 2025
University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.
An exciting opportunity has arisen to join a busy Car Parking & Security Team within the Directorate of Estates, Facilities & PFI. The post holder will be responsible for a full range of Car Parking and Security duties within the Car Parking & Security Department at County Hospital.
Pay
Staff will also benefit from enhance payments on top of their basic hourly pay as outlined below:
Basic pay: £12.48 per hour.
Additional Payments
Unsociable hours - for all hours worked between the hours of 20.00pm to 6.00am, an additional 41% will be paid per hour on top of basic payment.
Saturday Working - for all hours worked on a Saturday, an additional 41% will be paid per hour on top of basic payment.
Sunday Working - for all hours worked on a Sunday, an additional 83% will be paid per hour on top of basic payment.
Main duties of the job
Car Parking and Security is a 24hour, 365 day service. The successful candidate will be expected to work 37.5 hours, 5 out of 7 days through a rolling rota shift pattern.
We are currently looking to recruit an enthusiastic person to join our Car Parking & Security team who provide and maintain a professional, efficient, effective and timely service to patients, visitors and departments. Experience in this type of role is beneficial but is not essential as full training can be given. Car Parking & Security services are provided at the hospital 24 hours a day, 365 days a year, worked over a rolling shift pattern including weekends. A flexible approach to work, smart appearance, good communication skills and a high standard of customer care is required.The position will involve long periods of walking up to 10,000 steps per day, management of the County hospital car parks along with dealing with alarms, monitoring of CCTV and Security incidents, including restraint as required.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we\'re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact John Prendergast or Simon Barker (see contact details)
Person Specification
Education and Qualifications
* Good basic standard of education (GCSE or Equivalent)
* Basic computer skills
* Verbal & Written communication, able to read & write English
* Certificate in Control & Restraint / Conflict Resolution (SIA)
* Basic Life Support/ 1st Aid Certificate
* NVQ Customer Care Level II (or similar)
* Certificate in Manual Handling
* Ability to undertake Certificate in Control & Restraint
Experience
* Working knowledge of Health and Safety Regulations
* Dealing with complaints
* Customer Care/ Working in a customer led environment
* Working knowledge of Car parking Procedure and Policy
* Working with Car parking operational systems & equipment.
* Security in a healthcare setting.
* Training in conflict resolution
Skills, ability and knowledge
* Basic understanding of Security routines
* Basic understanding of Car Parking routines
* Ability to be flexible and adapt to changing demands
* Physical ability to undertake restraint training and apply physical restraints
* Understanding of Security Policy, Law & Legislation
* Able to explain what makes an effective Car Parking & Security Service
* Able to explain what makes an effective Healthcare Service
Personal Qualities
* A good level of physical fitness.
* Prepared and able to work shifts Satisfactory attendance and time keeping
* Professional manner
* Ability to maintain confidentiality, tact and diplomacy
* Able to act under own initiative/ work alone
* Self-motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
University Hospital of North Midlands NHS Trust
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