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Job Description: At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto; it is something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment while promoting our people-first agenda, a real sense of community, and a healthy work-life balance. Our consistently positive customer feedback and continuous growth help us cement our place as one of the world’s leading IT solutions enterprises, delivering services and solutions in both challenging and exciting situations.
We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. We have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernise operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us.
Role Responsibilities
* Provide first and second level technical support on incidents and problems
* Monitor overall system performance and ensure smooth system functionality
* Create, maintain, and utilise documentation
* Assist building compliance with processes and policies
What You Will Bring To The Team
* Excellent organisation and time management skills
* Working to ITIL best practices
* Desire to improve processes, looking for the root cause of a problem
* Willingness to both share your knowledge and learn from others
* A proactive approach towards looking for risks and problems
Desirable Skills And Technologies
* Experience in installation, upgrading, configuration, and support of: Windows Server 2016/2019, Windows Server, AWS, and Azure
* Knowledge of Active Directory including object creation, OU creation, RBAC management, and DFS
* Knowledge of virtualization with VMware, VSphere, VSAN, SCVMM, Hyper-V
* Containerisation experience
* Knowledge within networking, such as TCP/IP, DHCP, DNS, LAN, WAN
* Good understanding of PowerShell scripting
* Awareness of McAfee EPO/ENS
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: IT Services and IT Consulting
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