Receptionist / Administrator, Darlington Salary circa £30,000 About the Role This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service. Key Responsibilities * Act as the primary point of contact for all visitors and callers, delivering a warm, professional, and helpful experience. * Answer, screen, and direct incoming calls promptly and courteously. * Greet visitors, ensure they feel comfortable, and provide support as needed. * Full administrative support for the wider teams in the business such as HR, Marketing and Operations. * Manage meeting room bookings and ensure all required equipment and light refreshments are prepared in advance. * Coordinate and arrange catering or lunches for both client-facing and internal meetings. * Maintain a tidy, organised, and presentable front desk and reception area. * Provide administrative support and assist with ad-hoc tasks across all areas of the business as required. Requirements * Previous experience in a mixed reception / administrative role would be ideal * Strong MS Office skills * Strong communication and interpersonal skills. * Highly organised with excellent attention to detail. * Ability to multitask and prioritise effectively in a fast-paced environment. * Energetic, positive and a real team player